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Certificate III Information, Digital Media & Technology: Computer Support & Networking
The Certificate III Networking program is for anyone seeking to commence a career in IT network and server installation and configuration. The program teaches personal computer servicing, and essential network and server support skills. Students should learn how to build and maintain computer hardware, servers, and networks. Available online or face-to-face for students in the Brisbane and Gold Coast region.
The program allows graduates to attain internationally recognised credentials by providing the training for these within the curriculum. The industry certifications taught are A+, Microsoft Certified Solutions Associate (MCSA) Windows 8 Client and Server 2012, and Cisco Certified Networking Associate (CCNA). The training prepares students to take the respective certification exams.
The training is delivered via instructor led classroom training and online eLearning. Students will access a number of high quality online learning environments including video and interactive audio-visual environments. Students will be awarded the qualification on successful completion of all the assessment activities in the course.
A number of subjects included in this program cover the training requirements for industry certification programs. Successful completion of such a subject does not on its own entitle a student to the related certification. External certification exams must be passed in order to obtain the respective certification. Fees will be charged by the certifying authorities. Information about how to obtain these certifications will be provided by the course instructors. While students are encouraged to obtain the related certifications, these are not required to successfully complete the program and be granted the associated academic awards.
This subject provides students with an opportunity to obtain the knowledge and skills necessary to service computer hardware, build a computer from parts, install and configure commonly used PC operating systems.
- Identify all the parts of a PC
- Discuss the functions and interactions of all PC subsystems
- Identify and troubleshoot common PC hardware problems
- Select quality PCs and constituent components based on performance and cost
- Install, replace, and upgrade PC hardware components
- Install and troubleshoot PC peripherals such as printers
- Install and configure commonly used PC operating systems
This subject teaches the skills and knowledge required to:
- participate in workplace occupational health and safety (OHS) consultative processes
- analyze the workplace in relation to environmentally sustainable work practices
- implement improvements and monitor their effectiveness
- Establishing consultative processes
- Obtaining and providing information about OHS issues
- Raising OHS issues with others
- Investigating current practices in relation to resource usage
- Setting targets for improvements
- Implementing performance improvement strategies
In this subject, students should learn how to manage storage by creating simple, spanned, and striped volumes, and how to optimize file-system performance. Additionally, they will learn how to manage available disk space by using quotas. Students will work with Windows tools and services to determine the source of performance and reliability issues, and to troubleshoot these issues.
- Plan and perform the installation of Windows 8.1
- Install Windows 8.1 on computers that are running an existing operating system.
- Configure disks, partitions, volumes, and device drivers in a Windows 8.1 system.
- Configure network connectivity.
- Install, configure, and maintain wireless network connections.
- Implement Windows 8.1 technologies to secure network connections.
- Share files and printers.
- Implement tools and technologies that can help secure Windows 8.1 desktops.
- Configure and control applications in Windows 8.1
- Optimize and maintain Windows 8 based computers.
- Configure mobile computer settings and to enable remote access.
- Create and configure virtual machines in Hyper-V for Windows 8.1 and describe how to use it to support legacy applications.
- Determine how to recover Windows 8.1 from various failures.
- Describe how to use Windows PowerShell to manage Windows 8.1
This subject is delivered online. It explains the language and basic principles of networks. It also includes numerous interactive exercises to help teach and reinforce the information as well as test your knowledge and understanding of the topic. Upon completing this subject, you will have a working understanding of how networks work as well as the technologies that make networks possible
- What is a network?
- Network models
- How data flows from one computer to another
- Network addressing
- Ethernet LANs
- How Ethernet networks operate
- Early Ethernet network devices, including hubs and bridges
- Today’s Ethernet network devices, including switches and Virtual LANs (VLANs)
- Routing basics
- Layer 2 and 3 addressing
- Interconnecting different broadcast domains using routers
- Address resolution
- How data is sent from one broadcast domain or network to another
- IP addressing
- Internet Protocol (IP)
- IP addressing
- Network masks
- Working with binary numbers
- Routing data through a network using longest match routing
- WAN technologies
- Point-to-Point Protocol (PPP)
- Frame Relay
- Asynchronous Transfer Mode(ATM)
- Multiprotocol Label Switching (MPLS)
- Transport Layer protocols
- User Datagram Protocol (UDP)
- Transmission Control Protocol (TCP)
This subject covers the certification exam objectives of the Cisco CCNA.
- Ethernet Networking and Data Encapsulation
- Introduction to TCP/IP
- Cisco’s Internetworking Operating System (IOS)
- Managing a Cisco Internetwork
- IP Routing
- Layer 2 Switching and Spanning Tree Protocol (STP)
- Virtual LANs (VLANs)
- Network Address Translation (NAT)
- Cisco’s Wireless Technologies
- Internet Protocol Version 6 (IPv6)
- Wide Area Networks
This subject covers implementing, managing, maintaining, and provisioning services and infrastructure in a Windows Server 2012 environment.
The main topics are:
The main topics are:
- Installing and Configuring Windows Server 2012
On completion of this subject students should be able to:
- Install and Configure Windows Server 2012.
- Describe AD DS infrastructure, and install and configure domain controllers.
- Manage AD DS objects.
- Automate AD DS administration.
- Describe Internet Protocol Version 4 (IPv4) addressing.
- Describe installing and configuring Dynamic Host Configuration Protocol (DHCP), in addition to managing a DHCP database.
- Describe name resolution for Windows operating system clients and Windows Server servers.
- Describe implementing IPv6 addressing.
- Describe implementing storage configuration options for Windows Server 2012.
- Enable and configure file and print services in Windows Server 2012.
- Describe implementing Group Policy.