CompTIA A+ Certification

 

What is CompTIA
The Computing Technology Industry Association (CompTIA) is the voice of the world’s $3 trillion information technology industry. CompTIA membership extends into more than 100 countries and includes companies at the forefront of innovation; the channel partners and solution providers they rely on to bring their products to market; and the professionals responsible for maximizing the benefits organizations receive from their technology investments.

CompTIA A+® Certification
CompTIA A+ certification validates the latest skills needed by today's computer support professionals. It is an international, vendor-neutral certification recognized by major hardware and software vendors, distributors and resellers. CompTIA A+ confirms a technician's ability to perform tasks such as installation, configuration, diagnosing, preventive maintenance and basic networking. The exams also cover domains such as security, safety and environmental issues and communication and professionalism.
CompTIA A+ is part of the certification track for corporations such as Microsoft, Hewlett-Packard, Cisco and Novell. Other technology companies, including CompuCom and Ricoh, have made CompTIA A+ certification mandatory for their service technicians.

How does my CompTIA certification apply to other industry certifications?
CompTIA certifications often apply toward advanced certifications, such as Microsoft's MSCA and Novell's CNE certification. Taking a CompTIA exam as an elective toward an advanced certification will give you the distinction of having a dual certification - an advantage in today's job market.

The Australian College of Information Technology A+ Certification Course
This practical “hands-on” course will teach support newcomers the fundamental principles
of supporting desktop and portable computers and operating systems.

Skills Gained:
On course completion,students will be able to:

• Identify types and characteristics of PC components, including motherboard, CPU, memory, and storage, input, and output devices.
• Install and configure peripheral devices.
  
• Identify types and characteristics of portable computers.
  
• Install and configure Microsoft Windows 2000 and Microsoft Windows XP.
  
• Perform basic PC maintenance and troubleshooting.
  
• Understand fundamental principles of securing IT systems and working safely.
  
• Communicate effectively with customers.
  
• Install and configure print and imaging devices.
  
• Understand fundamental principles of implementing LANs and internet access.
  
• Describe PC support industry job roles.
• Manage Windows using command line tools and edit the Registry.
  
• Use Remote Tools to deploy, maintain, optimise, and troubleshoot systems.
  
• Use tools to recover or restore a damaged installation.
  
• Configure and troubleshoot local network and wireless connections.
  
• Configure and manage users, groups, and shared resources.
  
• Configure and secure internet connections and web browser software.
  
• Perform preventative maintenance using approved tools and products.
  
• Assemble, disassemble, and upgrade PC and notebook components.
  
• Configure and update BIOS/CMOS.
  
• Troubleshoot, optimise, and upgrade hardware.
  
• Troubleshoot and maintain printers and scanners
  
  Target Audience:
  This course is intended for students wishing to qualify with CompTIA A+ Certification for PC Support professionals. It is also suitable for students wanting to improve their skills in PC support and administration.

Prerequisites:
Students should have successfully completed PC Fundamentals or have basic experience of using a PC, Windows and browsing the Web. The following key skills are recommended:

• Use a keyboard and mouse.
  
• Recognise the main components of a PC (such as case, monitor, mouse, and keyboard) and
  different data media such as floppy disks or CD-ROMs.
  
• Start the computer and navigate the Desktop.
• Use Windows Explorer to create directories and subdirectories; and move, copy, or rename files and directories.
• Use Internet Explorer to view websites.